Pricing and billing frequency
- Weekly Premium, $2 USD, billed every 7 days.
- Monthly Premium, $5 USD, billed every 30 days.
- 6 Months Premium, $15 USD, billed every 182 days.
- Yearly Premium, $50 USD, billed every 365 days.
Prices are displayed in USD and charged in Nigerian Naira at the equivalent shown on the subscribe screen. All plans renew automatically at the end of each billing period until you cancel.
What you receive after subscribing
Premium access is activated immediately after a payment is verified on our servers, on every device you sign in to (up to 3 devices): the full movie and series catalogue, live TV stations, Reality TV, AI powered recommendations, a kids-safe PIN protected profile, and continue-watching sync across profiles.
Subscriptions are non-refundable
iMagic Nexa subscriptions are billed up-front and are non-refundable. Once a plan is activated, the fee for the current billing period is not returnable, whether or not you continue to use the service.
How to cancel
- Sign in and open the Subscription screen from the menu.
- Tap Cancel subscription and confirm.
- Renewals stop immediately. Your Premium access stays active until the end of the period you already paid for, then expires automatically.
You can also request cancellation by emailing support@imagicnexa.com from your registered email address.
Duplicate payments
If you were charged twice for the same plan by mistake (for example, a network retry or a double tap on Pay), we will refund the duplicate charge. To request a duplicate-payment refund:
- Open in-app support chat, or email support@imagicnexa.com.
- Include the Paystack transaction reference for both charges (you can find these in your bank/Paystack SMS).
- We will verify with Paystack and refund the duplicate within 7 business days.
Failed or unauthorised charges
If you see a charge you did not authorise, contact us immediately. We work directly with Paystack to investigate and, where appropriate, reverse the transaction.
What is not refundable
- Change of mind after a plan has been activated.
- Partial months when you cancel mid-period.
- Issues caused by your device, network, or third-party content provider outages.
Contact
Billing questions: support@imagicnexa.com.